FAQ
Questions owners ask us first
Is the fee really fixed?
For the work the package lists, yes. If something comes up that it doesn’t cover, we tell you before we do it and quote it in writing; you can say no.
What do the packages leave out?
Government filing fees, registered-agent service, tax advice and anything that goes to court. Each package lists its own exclusions, so you can see them before you call.
Is the first call free?
The first 30-minute call is, and it ends with a package or a written quote. If we aren’t the right firm for the matter, we say so on that call.
Do you bill by the hour at all?
Only for disputes and for work that can’t be scoped in advance, at a rate written into the engagement letter. Most clients never see an hourly bill from us.
Can we pay in parts?
Launch and Hand off are billed in two halves: one at signing, one at delivery or closing. Run is billed monthly, and Deal when the redline arrives.
Do you work with clients outside Asheville?
Yes, by video and e-signature, for companies formed or doing business in the states where our lawyers are admitted. Each lawyer’s page lists them.
Who will I work with?
The lawyer on your first call. Each of us takes the stages listed on our page, and we hand a matter over only if you ask.
What do you need from us for the first call?
Just the stage and a few lines about the company. Please don’t send documents until we’ve checked for conflicts.
Do you take disputes?
We advise on business disputes and settle many of them. When a case goes to trial, we refer it to a litigator and stay on as the company’s counsel.
Ask yours on a first call
Thirty minutes, no charge, and it ends with a package or a written quote.